EXPLORING CHAT GPT: A COMPREHENSIVE ANALYSIS OF PERFORMANCE, USER PERCEPTION, AND SATISFACTION

  • Dr. D. SARITHA Govt. Degree College for Women, Begumpet, Hyderabad-500016 (TS) India
  • V. REKHA Govt. Degree College for Women, Begumpet, Hyderabad-500016 (TS) India
  • M. PAVANI Govt. Degree College for Women, Begumpet, Hyderabad-500016 (TS) India
  • T. AMBIKA Govt. Degree College for Women, Begumpet, Hyderabad-500016 (TS) India
  • P.SANDHYA RANI Govt. Degree College for Women, Begumpet, Hyderabad-500016 (TS) India
  • B.BHANU MANASA Govt. Degree College for Women, Begumpet, Hyderabad-500016 (TS) India
  • N.CHANDINI PRIYA Govt. Degree College for Women, Begumpet, Hyderabad-500016 (TS) India
Keywords: Chat GPT, Open AI, language model, performance assessment, user perception, user satisfaction, educational settings

Abstract

This study delves into assessing Chat GPT's performance, user perception, and satisfaction before and after its widespread adoption in educational settings. Utilizing statistical methods such as Paired t-tests and ANOVA, data collected from October to December 2023 are analyzed to understand the changes and impact over time. Specifically, the study focuses on exploring user perspectives and satisfaction levels regarding Chat GPT's learning capabilities, aiming to discern any notable differences in learning-oriented interactions. The findings reveal a mixed impact of Chat GPT adoption, with improvements noted in information accessibility and self-directed learning experiences. However, challenges are observed in critical thinking stimulation and problem-solving skills. Interestingly, there is a decline in the stimulation of critical thinking and enhanced problem-solving skills post-adoption. Overall, the study highlights the complexities of integrating AI technologies like Chat GPT into educational environments, emphasizing the need for careful consideration of its potential benefits and limitations. By examining both performance metrics and user perceptions, this research contributes to a nuanced understanding of Chat GPT's effectiveness in facilitating learning experiences and provides insights for optimizing its utility in educational contexts.

Author Biographies

Dr. D. SARITHA, Govt. Degree College for Women, Begumpet, Hyderabad-500016 (TS) India

Asst. Professor of Commerce& Management,

V. REKHA, Govt. Degree College for Women, Begumpet, Hyderabad-500016 (TS) India

Authors are students from BBA Final Year, 

M. PAVANI, Govt. Degree College for Women, Begumpet, Hyderabad-500016 (TS) India

Authors are students from BBA Final Year, 

T. AMBIKA, Govt. Degree College for Women, Begumpet, Hyderabad-500016 (TS) India

Authors are students from BBA Final Year, 

P.SANDHYA RANI, Govt. Degree College for Women, Begumpet, Hyderabad-500016 (TS) India

Authors are students from BBA Final Year, 

B.BHANU MANASA, Govt. Degree College for Women, Begumpet, Hyderabad-500016 (TS) India

Authors are students from BBA Final Year, 

N.CHANDINI PRIYA, Govt. Degree College for Women, Begumpet, Hyderabad-500016 (TS) India

Authors are students from BBA Final Year, 

References

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Published
2024-03-28
How to Cite
SARITHA, D. D., REKHA, V., PAVANI, M., AMBIKA, T., RANI, P., MANASA, B., & PRIYA, N. (2024). EXPLORING CHAT GPT: A COMPREHENSIVE ANALYSIS OF PERFORMANCE, USER PERCEPTION, AND SATISFACTION. IJO -International Journal of Business Management ( ISSN 2811-2504 ), 7(02), 01-15. Retrieved from http://www.ijojournals.com/index.php/bm/article/view/827
Issue
Vol 7 No 02 (2024): IJO -INTERNATIONAL JOURNAL OF BUSINESS MANAGEMENT ( ISSN 2811-2504 )
Section
Articles

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