CLIMATE ORGANIZATION AND WORK LOAD THE EFFECT OF WORK STRESS AND INTENTION TO LEAVE EMPLOYEES BANK MANDIRI TASPEN IN BALI
Keywords:
organizational climate, work load, work stress, intention to leave
Abstract
Organizations optimizing resources have done it by restructuring the organization, as an effort to restore public trust, strengthen and increase competitiveness. Organizational employees or human resources (HR) are the key success factors to win the competition in the era of globalization coupled with the implementation of free trade. Stress exists in every organization both large and small workplaces and the organization becomes so complex because of the stress of the workplace it exists. This research will be carried out at Melati Bank Denpasar Branch Office as the object of research is motivated by institutional restructuring due to changes in name and share ownership. The sampling method used in this study is the saturated or census sample method. The sample used is the entire population used as a sample so that the number of samples in this study were 125 people. Data analysis techniques in this study used descriptive statistical analysis and inferential statistical analysis, namely the classic assumption test and the path analysis method. The results of this study suggest that workload and organizational climate have a positive and significant effect on work stress, and work stress has a positive and significant effect on intention to leave at Bank Mandiri Taspen. The results also showed that work stress mediated the effect of workload and organizational climate on the intention to leave at Bank Mandiri Taspen.
References
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Farah, Khan, Uzma Ali. 2013. A Cross - Cultural Study: Work Stress as Mediator between Job Satisfaction and Intention to Quit, International Journal of Business and Social Science, Vol. 4 No. 9
Fawzy, Azziza G. 2012. The Effect of Job Stress, Job Satisfaction and Employee Commitment Against the Intention to Leave the Organization at PT. Marubeni Raya, Gunadarma University Library. Jakarta.
Firth, CJ 2004. Emotional Distress in Junior Hospital Doctors. British Medical Journal , 295 (6): 533.
Florencia, Putri Angelina, and Ika Zenita Ratnaningsih. 2016. The Relationship Between Organizational Climate and Work Stress on Members of the Sat Lantas Polrestabes Semarang, Faculty of Psychology, Diponegoro University. Journal of Empathy, Volume 5 (2), 331-335.
Ganbari, S. and A. Eskandari. 2016. Organizational Climate, Job Motivation and Organizational Citizenship Behavior. International Journal of Management Perspective. Vol. 1, No. 3.pp. 1-14
Ghayyur, Muhammad and Waseef Jamal. 2012. Work-Family Conflict: A Case of Employees Turnover Intention International Journal of Social Science and Humanity . Vol. 2. No. 3
Ghozali, Imam. 2011. Multivariate Analysis Application with the IBM SPSS 19 Program ( fifth edition ). Semarang: Diponegoro University.
Gilmer, BH 2001. Applied Psychycology Adjusment in Living and Work . Second Edition. McGraw Hill Co., New Delhi.
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Gopher, D. and Donchin, E. 1986. Workload - An examination of the concept. Handbook of Perception and Human Performance. Volume 2. Cognitive Processes and Performance. KR Boff, L. Kaufman and JP Thomas, John Wiley and Sons, Inc: 41-1: 41-49.
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Glisson, C., Landsverk, J., Schoenwald, S., Kelleher, K., Hoagwood, KE, Mayberg, S., & Green, P. 2008. Assessing the Organizational Social Context (OSC) of Mental Health Services: Implications for Research and Practice, Administration and Policy in Mental Health and Mental Health Research Services, 35, 98-113.
Hala, R. Yousef, Nahed SH. Abo El-Maged, Amira A. El-Houfey. 2014. Organizational Climate Correlates Nurses' Intention to Leave Work, Public Policy and Administration Research, Vol.4, No.4.
Hair, JF., WC Black, BJ Babin, and RE Anderson. 2010. Multivariate Data Analysys. Seven Edition. Printice Hall: Pearson.
Hart, S and Staveland. 1988. Development of NASA -TXL (Task Load Index): Results of Empirical and Theoretical Research, Human Mental Workload P.AM Hancock, N., Amsterdam North-Holland: 139-183.
Haryanti, Faridah Aini, Puji Purwaningsih. 2013. The Relationship Between Workload and Nurse Stress in the Rsud Emergency Department in Semarang Regency. Journal of Nursing Management, Vol 1, No 1
Hong, Liew Chai and Kaur, Sharan. 2008. A Relationship between Organizational Climate, Employee Personality and Intention to Leave, International Review of Business Research Papers, Vol. 4 No.3, pp. 1-10.
Huselid, MA 1991. Organizational Commitment, Job Involvement and Turn Over: A Substantive and Methodological Analysis, Journal of Applied Psychology.
Isaksen, SG, Ekvall, G. 2007. Assessing the context for change: A technical manual for the Situational Outlook Questionnaire. Orchard Park, NY: The Creative Problem Solving Group.
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Iqbal, Saba, SadiaEhsan, Muhammad Rizwan, Mehwish Noreen. 2014. The Impact of Organizational Commitment, Job Satisfaction, Job Stress and Leadership Support on Turnover Intention in Educational Institutes. International Journal of Human Resources Studies. Vol 4.No. 2
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King. RC, Sethi, V. 1997. The Moderating Effects of Organizational Commitment on Burn-Out in Professional Information Systems. European Journal of Information System, 6 (1). 86 - 96.
Kristina Heather Wendt. 2008. Influential Factors Impacting An Organization Through Restructuring, Thesis, Master of Arts in Management Consulting and Organizational Leadership at Richfield Adler Graduate School, Minnesot.
Lanny Mamewe. 2015. Work Stress and Organizational Climate and Its Effects on Turn Over Intention with Job Satisfaction as a Mediating Variable, Journal of Business and Management Research, Vol 3, No.4, 2015: 358-371.
Lazarus, RS 1993. From psychological stress to the emotions: A history of changing outlook. Annual Review of Psychology, 44, 1-21.
Melting, Livie Angraeni. 2014. The Factors Influencing Employee Intention to Leave at PT. BRI (Persero) TBK. Sam Ratulangi Unit Manado. EMBA Journal , Vol 2 No 4, Pg. 640-646
Lewin, K., Lippit, R and White, RK Pattern of Aggressive Behavior in Experimentally Created, Socil Climate, Journal of Social Psychology, 1939.10 (2), 271-299.
Litwin, G. H., Stringer, R. A. 1968. Motivation and organizational climate. Boston: Division of Research, Graduate School of Business Administration, Harvard University.
Lysaght, RJ, Hill, SG, Dick, AO, Plamondon, BD, Linton, PM, Wierwille, WW, Zaklad, AL, Bittner, Jr., AC & Wherry. RJ 1989. Operator Workload: Comprehensive Review and Evolution of Operator Workload Methodologies. Technical Report 851. US Army Research Institutes Field Unit: USA.
Luthans, F. 1992. Organizational Behavior, 6th edition, McGraw Hill Book Company, New York
Mandiri Taspen Pos. 2015. Transforming Business for Great Value. 2015 Annual Report Denpasar: Mandiri Taspen Pos.
Martoyo, S. 2000. Human Resource Management. Yogyakarta: BPFE.
Mei Tea, Goi 2014. Impact of Organizational Climate on Intentions to Leave and Job Satisfaction, World Journal of Management, Vol.5, No.2, pp. 14-24.
Mellor D. J., Moore K. A. Loquet C., and Firth L. 2004. How can Managers reduce employee intention to quit? Journal of Managerial Psychology, Vol. 19, No. 2
Moore, JE 2000. One road to turnover: an examination of work exhaustion in technology professionals, MIS Quarterly, 24 (1), 141-68.
Muhammad Imran Qureshi, Mehwish Iftikhar, Syed Gohar Abbas, Umar Hassan, Khalid Khan and Khalid Zaman. 2013. Relationship Between Job Stress, Workload, Environment and Employees Turnover Intentions: What We Know, What We Should Know, Management Sciences, Institute of Information Technology, Abbottabad, Pakistan World Applied Sciences Journal 23 (6): 764-770, 2013
Muamarah, Hanik Susilawati and Indra Wijaya Kusuma. 2012. The Effect of Organizational Ethical Climate and Work Stress on the Desire to Move with Job Satisfaction as an Intervening Variable (Study on Account Representatives and Tax Examinations at the Tax Service Office in Java). BPPK Journal. Vol5 pp. 77-90.
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