An Analytical Study on Employee Engagement Perceptions in Corporate Hospitals in Hyderabad
Keywords:
employee engagement, corporate hospitals, healthcare,job satisfaction, organizational efficiency, job roles, engagement strategies
Abstract
Employee engagement plays a vital role in healthcare by influencing patient care, organizational efficiency, and staff satisfaction. This study examines engagement practices in selected corporate hospitals in Hyderabad using a mixed-methods approach. The findings show a predominantly young workforce with more female employees, and nurses forming the largest group. Engagement levels were distributed as 20% low, 50% moderate, and 30% high. While age and gender showed no significant impact on engagement, job roles exhibited notable differences. The study recommends role-specific strategies, inclusive engagement initiatives, professional development, recognition systems, and work-life balance programs. These measures can enhance engagement, reduce turnover, and strengthen organizational performance. The study offers practical insights for creating a supportive and motivating healthcare work environment.
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41. Wright, T. A., &Cropanzano, R. (2000). Psychological well-being and job satisfaction as predictors of job performance. Journal of Occupational Health Psychology, 5(1), 84-94.
2. Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2), 268-279.
3. Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.
4. Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293-315.
5. Wright, T. A., &Cropanzano, R. (2000). Psychological well-being and job satisfaction as predictors of job performance. Journal of Occupational Health Psychology, 5(1), 84-94.
6. Allen, D. G., Bryant, P. C., & Vardaman, J. M. (2010). Retaining talent: Replacing misconceptions with evidence-based strategies. Academy of Management Perspectives, 24(2), 48-64.
7. Avolio, B. J., Walumbwa, F. O., & Weber, T. J. (2009). Leadership: Current theories, research, and future directions. Annual Review of Psychology, 60, 421-449.
8. Bakker, A. B., & Demerouti, E. (2007). The Job Demands-Resources model: State of the art. Journal of Managerial Psychology, 22(3), 309-328.
9. Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209-223.
10. Bakker, A. B., Demerouti, E., & Verbeke, W. (2004). Using the Job Demands-Resources model to predict burnout and performance. Human Resource Management, 43(1), 83-104.
11. Bass, B. M., & Avolio, B. J. (1994). Improving organizational effectiveness through transformational leadership. Sage Publications.
12. Beauregard, T. A., & Henry, L. C. (2009). Making the link between work-life balance practices and organizational performance. Human Resource Management Review, 19(1), 9-22.
13. Boxall, P., & Purcell, J. (2011). Strategy and Human Resource Management. Palgrave Macmillan.
14. Cameron, J., Banko, K. M., & Pierce, W. D. (2001). Pervasive negative effects of rewards on intrinsic motivation: The myth continues. Behavior Analyst, 24(1), 1-44.
15. Deal, T. E., & Kennedy, A. A. (1982). Corporate cultures: The rites and rituals of corporate life. Addison-Wesley.
16. Deci, E. L., Koestner, R., & Ryan, R. M. (1999). A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. Psychological Bulletin, 125(6), 627-668.
17. Garavan, T. N., Carbery, R., & Rock, A. (2012). Mapping talent development: Definition, scope and architecture. European Journal of Training and Development, 36(1), 5-24.
18. Goodman, S. A., & Truss, C. (2004). The medium and the message: Comprehending the ERS model for internal communication. Journal of Communication Management, 8(3), 208-222.
19. Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250-279.
20. Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2), 268-279.
21. Hofstede, G. (1980). Culture's Consequences: International Differences in Work-Related Values. Sage Publications.
22. Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127(3), 376-407.
23. Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.
24. Kossek, E. E., Baltes, B. B., & Matthews, R. A. (2011). How work-family research can finally have an impact in organizations. Industrial and Organizational Psychology, 4(3), 352-369.
25. Kular, S., Gatenby, M., Rees, C., Soane, E., & Truss, K. (2008). Employee engagement: A literature review. Kingston University.
26. Laschinger, H. K. S., & Leiter, M. P. (2006). The impact of nursing work environments on patient safety outcomes. Journal of Nursing Administration, 36(5), 259-267.
27. Leiter, M. P., & Maslach, C. (2009). Nurse turnover: The mediating role of burnout. Journal of Nursing Management, 17(3), 331-339.
28. Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and Organizational Psychology, 1(1), 3-30.
29. Markos, S., & Sridevi, M. S. (2010). Employee engagement: The key to improving performance. International Journal of Business and Management, 5(12), 89-96.
30. Pfeffer, J. (1998). The Human Equation: Building Profits by Putting People First. Harvard Business School Press.
31. Rich, B. L., Lepine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53(3), 617-635.
32. Robinson, D., Perryman, S., &Hayday, S. (2004). The Drivers of Employee Engagement. Institute for Employment Studies.
33. Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600-619.
34. Saks, A. M. (2019). Exploring the boundaries of employee engagement. Journal of Organizational Effectiveness: People and Performance, 6(1), 1-17.
35. Schein, E. H. (2010). Organizational Culture and Leadership. Jossey-Bass.
36. Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293-315.
37. Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92.
38. Simpson, M. R. (2009). Engagement at work: A review of the literature. International Journal of Nursing Studies, 46(7), 1012-1024.
39. Truss, C., Soane, E., Edwards, C., Wisdom, K., Croll, A., & Burnett, J. (2006). Working Life: Employee Attitudes and Engagement 2006. Chartered Institute of Personnel and Development.
40. Tsai, W. C., Chen, C. C., & Cheng, J. W. (2009). Employee positive moods as a mediator linking transformational leadership and employee work outcomes. International Journal of Human Resource Management, 20(10), 2066-2081.
41. Wright, T. A., &Cropanzano, R. (2000). Psychological well-being and job satisfaction as predictors of job performance. Journal of Occupational Health Psychology, 5(1), 84-94.
Published
2025-11-27
How to Cite
Nandam, R. S. N. L., & Kiranmayi, P. Y. S. (2025). An Analytical Study on Employee Engagement Perceptions in Corporate Hospitals in Hyderabad. IJO -International Journal of Business Management ( E:ISSN 2811-2504 ) (P.ISSN: 2384-5961), 8(11), 01-17. Retrieved from https://www.ijojournals.com/index.php/bm/article/view/1192
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Articles
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