ROLE OF EMPLOYEE ENGAGEMENT ON ORGANIZATIONAL PERFORMANCE WITH REFERENCE TO APOLLO HOSPITAL - A STUDY

Revathi. S. N. L. Nandam; Prof. Y. S. Kiranmayi

Revathi. S. N. L. Nandam Dr. B.R. Ambedkar Open University.
Prof. Y. S. Kiranmayi Dr. B.R. Ambedkar Open University.

Keywords: Employee Engagement, Organizational Performance, Apollo Hospital, Healthcare Sector, Leadership Support, Organizational Culture, Employee Well-being

Abstract

The study examines the role of employee engagement in influencing organizational performance with specific reference to Apollo Hospital, Hyderabad. Adopting a quantitative research approach, the study evaluates how various engagement practices shape employee perceptions and contribute to overall institutional effectiveness. Insights were gathered from employees across diverse departments, offering a comprehensive understanding of engagement dynamics within a healthcare setting. The findings reveal that factors such as employee well-being, leadership support, organizational culture, communication, and commitment play a crucial role in defining the effectiveness of engagement practices. The results further indicate that strong communication, supportive relationships, recognition practices, and a positive work environment significantly enhance organizational performance. The study highlights that employee engagement is a multidimensional construct that directly impacts productivity, service quality, and operational efficiency. It concludes that strengthening engagement initiatives is essential for improving employee commitment, elevating workplace satisfaction, and ensuring better healthcare delivery. The research provides valuable implications for hospital administrators aiming to optimize human resource strategies and enhance performance outcomes in the health sector.

Author Biographies

Revathi. S. N. L. Nandam, Dr. B.R. Ambedkar Open University.

Research Scholar, Department of Business Management,

Prof. Y. S. Kiranmayi, Dr. B.R. Ambedkar Open University.

Guest Faculty, Department of Business Management,

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